Your mission:

As an Account Manager in the Business Sales division of Epson, you will develop and implement the business sales plan for designated customers/partners to generate business growth and maximise sales of Epson products across the East and West Africa sales territories as defined.

Product categories will include Business, Label & Receipt and Large Format printers, and Business Projectors.

What you will do:

Sales:

• Promote the complete Epson range to increase Epson sales growth into specific reseller and end user markets.
• Set and achieve quarterly targets for aligned distributor and reseller accounts and defined product range.
• Develop and execute a sales plan for optimal customer portfolio management.
• Account planning with aligned channel partners in order to identify and qualify new opportunities for growth.
• Collect sales out data from channel partners in order to identify key target end users for Epson sales activity.
• Maintain an opportunity pipeline for key end user business.  Pass opportunities in defined verticals to vertical/product specialists and pass other opportunities to account managers.
• Maximise opportunities from corporate account managers and specialist vertical account managers.
• Identify sales opportunities within end user accounts at an early stage and collaborate with pre-sales to actively position Epson where possible by conducting product demos and placement.
• Maintain an accurate pipeline on sales opportunities, highlighting new lead development and deal win-loss ratios.
• Plan and execute online and in-person trainings for key reseller accounts.

Channel Marketing:

• Agree and review quarterly business/marketing plans while identifying new marketing opportunities.
• To identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs.
• To track ROI of promotional campaigns run in conjunction with partner.
• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts.

Communication and Reporting:

• Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy by supporting EME (Epson Middle East regional organisation) with the relevant information and "enrichment".
• Collate competitive market place information. Provide structured feedback and input to promotional activities with this knowledge.
• Manage the development and implementation of the CRM initiative, as required.
• Maintenance of Epson Partner Programme.  Review qualification criteria with partners and ensure criteria are met.  Meet targets on number of signed partners.
• Present regular reports as detailed in KPIs.  Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports.
• Identification of relevant customer case studies for onward use internally within Epson and/or external use.
• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts.
• Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales. Corporate/Government account management experience will be an advantage.
• Liaise with EME team on management of any pan EME/META opportunities or target accounts.

What we ask for:

• Direct account management background preferable with a vendor or distributor in a related industry (e.g. print, projection, B2B IT/electronics products.)
• Record of success in large accounts.
• Innovative approach.
• Evidence of academic achievement.
• Corporate/Government account management experience will be an advantage.
• Regional travel to countries in the East & West Africa region will be required.

What we offer:

Our benefits

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

Our heritage  

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.